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Noticeboard

Repeat Prescriptions

We are no longer taking repeat prescription requests on our main surgery telephone number. This is to reduce the volume of calls to make it easier for patients phoning for appointments, advice or in urgent need of help to get through.

Repeat prescriptions can be requested online via our website, by handing in your repeat prescription slip at the surgery or by using the repeat prescription hotline on 771886.

STAFF TRAINING & MEETINGS

It is extremely important in these days of continual change that all staff members are kept up to date with what is expected of them, we therefore endeavour to have a regular monthly meeting and staff training.  Dounby Surgery will therefore be closed on the following Wednesday afternoons:

 

Wednesday 23rd May from 1pm

Wednesday 22nd August from 1pm

Wednesday 12th September from 1pm

Wednesday 31st October from 1pm

 

PUBLIC HOLIDAYS

The surgeries will be closed on the following dates:  

Monday 2nd April 2018

Monday 7th May 2018

Tuesday 25th December 2018

Wednesday 26th December 2018

Tuesday 1st January 2019

Wednesday 2nd January 2019

 

All Public Holidays are classed as Out of Hours which means they are covered by NHS24

 

 

Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate that this is not always possible. In this respect, if you do need a home visit, if possible please try to telephone before 10am.

Home visits are only available for patients who are housebound or are too ill to visit the practice. The Duty Doctor will only visit you are home if they think that your medical condition requires it and will also decide how urgently a visit is needed.Please bear this in mind and be prepared to provide suitable details to enable the Doctor to schedule their house calls.

A Doctor may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

 
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