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Noticeboard

Repeat Prescriptions

We are no longer taking repeat prescription requests on our main surgery telephone number. This is to reduce the volume of calls to make it easier for patients phoning for appointments, advice or in urgent need of help to get through.

Repeat prescriptions can be requested online via our website or by using the repeat prescription hotline on 771886. Please do not bring your repeat prescription request slips into the practice.

Please allow 7 days before collecting from the pharmacy.

STAFF TRAINING & MEETINGS

It is extremely important in these days of continual change that all staff members are kept up to date with what is expected of them, we therefore endeavour to have a regular monthly meeting and staff training.  Dounby Surgery will therefore be closed on the following Wednesday afternoons:

 

2020 dates to be confirmed

PUBLIC HOLIDAYS

Monday 13th April

Monday 10th August

Monday 28th September

Friday 25th December

Monday 28th December

All Public Holidays are classed as Out of Hours which means they are covered by NHS24

 

 

Appointments

All surgeries are by appointment

calendar_penTo make an appointment phone 771209.

Routine GP appointments can also be booked online.

Please complete a Patient Access Registration Form.

Patient Access Registration Form

If there are no appointments available, the reception staff will take a note of your name, what the problem is and your telephone details and the GPs will phone as soon as possible to discuss what is the best course of action for you.  They will see medically urgent requests on the same day.

You can also make appointments with the Practice Nurses.

If you cannot attend an appointment or no longer require your appointment it is important that you please telephone and cancel, so we can give your appointment to someone else. 

 

 
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