Latest News

Congratulations Dr Gills

Dr Gills has passed all her Royal College of General Practitioners exams, and expects to be a fully qualified GP on 30th October. Dr Gills has worked at the surgery throughout her training and is a great asset to the team. 

 

Dounby Surgery Covid 19 update 

We continue to follow government guidance to keep our surgery safe, thank you for your patience and understanding.

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Congratulations to our Practice Nurse, Megan 

Congratulations to our Practice Nurse, Megan, who has successfully completed a Non-Medical Prescribing course with the University of the Highlands and Islands. This will allow Megan to issue prescriptions safely and competently within the context of her professional role.

Covid Vaccination Certification

You can now get evidence of your covid vaccination status if required for travel abroad.

To obtain a copy of your Covid-19 vaccination status go to https://www.nhsinform.scot/covid19status click on 'Recover username' enter your details (including date of your first
dose) this gives you a username (make note of this in case you need to access it again). Next page asks for your email address, phone number, and for you to choose a password. You are then ready to download your vaccination status.

Accessing your record via the helpline
You can also get access to your vaccine status by phoning the COVID-19 Status Helpline on 0808 196 8565. The helpline is open every day from 10.00am to 6.00pm. If you choose to phone for your coronavirus vaccination status, the record will be sent by first class post. Make sure you allow plenty of time for your record to arrive before you travel.

Welcoming our new Practice Nurse, Helen Clouston

We are delighted to welcome Helen to our Nursing Team here at Dounby Surgery. Helen joined Dounby Surgery in February this year. She qualified in 2008 and since has worked in the Macmillan Unit, Primary Care, and latterly with the East and West District Nursing Teams.

Helen has special interests in wound care, bladder dysfunction and Nursing research and education. She is looking forward to developing her skills in women's health and chronic disease management.

Welcome to the team Helen!

Our Medical Student, Matthew Maerz

Hello, my name is Matthew Maerz. I'm just finishing my 3rd year of a new 4 year graduate medical program called ScotGEM. As part of the program we are sent across Scotland for an apprenticeship year called a longitudinal intercalated clerkship (LIC). This is mainly based out of general practice and I've had the amazing opportunity of being based in Dounby!

I've had the privilege of working with an amazing team and with wonderful patients. Over the past 10 months or so I've been seeing patients both in GP and in hospital and I've been working on a healthcare improvement project aimed at improving the management of chronic pain.

Thank you so much for being such a welcoming community! I hope that the two students replacing me next year enjoy the community as much as I have!
All of us here at Dounby Surgery would like to wish Matthew all the best in the next steps of his studying.  

Public Holiday

We will be closed on Monday 16th August for a public holiday.

Please contact NHS24 on 111 if you require any medical advice of attention during this time.

First Contact Physiotherapist

Graham

We would like to welcome Graham Boniface to our team as our First Contact Physiotherapist.
Graham will be able to assist you with bone, joint or muscle pain. He will be able to assess you, diagnose what is happening, give expert advice and refer you to a specialist service if necessary.
Please telephone reception to arrange an appointment.

Sheila's Retirement

A sad day at Dounby Surgery yesterday, our Sheila has retired after 23 well served years. Sheila will be sorely missed by staff and patients.
We wish Sheila many happy years in her retirement. Thank you for being a big part of the team, for your professionalism, care and hard work.

Sheila

COVID-19 Vaccine News

Current Covid-19 vaccination booking phoneline 03003035313

If you have a general query about the COVID-19 vaccine, please look on the NHS Inform website or use the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week.
Please note that the number to dial for booking a covid vaccination is 0300 303 5313. 

Many thanks for your ongoing patience and cooperation.

Goodbye from Dr. J Cunningham

18 months have passed since I started working at Dounby Surgery, yet it hardly feels like I have been here any time at all and now I must bid farewell. I came to Dounby in February 2019 to complete the final stage of my GP training having already completed 7 years of university and work in Edinburgh followed by a short period in Caithness and then a year long stint in the local Balfour hospital. 

It has been my absolute pleasure to finish my medical training working in your local community. Since arrival I have been humbled by the kindness and patience you have shown towards me as I gradually worked towards becoming a fully fledged GP. It has not always been easy. Final year GP trainees have to dedicate a lot of time to gathering evidence for a rigorous e-Portfolio, there were many trips to Inverness for intensive training days, exams to pass and of course Covid-19 changed everything for us all. Despite this I have thoroughly enjoyed my time here. The practice is well run and constantly seeking to improve. All of the staff are enthusiastic and utterly devoted to delivering an excellent service; from all of them I have learned the art of General Practice. The patients, all in their own individual ways, have also helped me in my training and enjoyment of my time here. To all of you, my eternal thanks. 

Sadly, I am moving on. I will be taking up a post employed by NHS Shetland but working throughout Scotland in mainly rural areas to assist other practices that need help with doctor cover. I look forward to gaining a wider breadth of experience of different ways of working. I have loved my time in Orkney and don't be surprised if perhaps I return at some point in the not too distant future...

Dr Jack Cunningham

Online Consult

We are trialling a new system called Online Consult. You can use it to contact us by submitting a form with details of your symptoms or query.

It is available through a link on the homepage of our practice website. All you need to do is click the link and it'll take you to an online form where you can outline your symptoms and submit the form to us. You can also view relevant articles and information.

A clinician will then assess the information provided and within 2 working days we will give you advice you need on what to do next.

You can fill in the forms at any time, day or night, so it means that you have round the clock access to the information you need to manage your conditions.

COVID-19 Coronavirus 

CORONAVIRUS – COVID-19

URGENT PATIENT INFORMATION 

In response to the coronavirus pandemic, Dounby Surgery will be implementing the following measures immediately to protect the health of our patients and staff and reduce the footfall of patients into the practice. 

If you are concerned that you may have coronavirus please visit www.nhsinform.scot for self assessment tool and advice. 

To reduce patients entering the surgery we are taking a number of new and innovative steps during this period 

  • Only patients with an appointment should enter the surgery. Only bring someone with you if you need help. Parents please do not bring children to your appointment. Children should attend with one adult, please do not bring siblings into the practice.
  • Please only arrive at the time of your appointment and leave the building immediately afterwards.
  • Any follow up appointment  should be arranged by phone.
  • Do not attend the practice if you have respiratory symptoms, colds or flu like illnesses.
  • If you need to consult with a GP you will be given a phone-call initially and if clinically indicated asked to come into the practice.
  • Repeat prescription requests should be placed through our website www.dounbysurgery.co.uk or the prescription line 771886.
  • Prescriptions will be sent to the pharmacy of your choice. If you are unwell, please arrange for a friend or family member to collect your medication.
  • Documents will be posted out to the patients address

Online Appointment Booking - Suspended

We are now able to offer the patients the ability to book routine GP appointments online. To do this you need to complete a registration form (available below) and bring it into the surgery along with photographic ID.

Patient Access Registration Form

This service is currently suspended due to the need to check that patients do not have symptoms of coronavirus prior to attending the surgery.

Book Exchange - Suspended

Our Patient Participation Group have established a book exchange in the waiting room at the Surgery. Please feel free to browse and exchange books. Donations can be made to the Dounby Surgery Patient Fund.

We are sorry but the books have been temporarily removed from the waiting room.

 FIND US ON FACEBOOK

Keep up-to-date with our latest news and information by 'liking' our Dounby Surgery Facebook page.

        

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