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Online Consult

Please click the Online Consult banner below to contact us about non-urgent matters.

Repeat Prescriptions

We are no longer taking repeat prescription requests on our main surgery telephone number. This is to reduce the volume of calls to make it easier for patients phoning for appointments, advice or in urgent need of help to get through.

Repeat prescriptions can be requested online via our website or by using the repeat prescription hotline on 771886. Please do not bring your repeat prescription request slips into the practice.

Please allow 7 days before collecting from the pharmacy.


It is extremely important in these days of continual change that all staff members are kept up to date with what is expected of them, we therefore endeavour to have a regular monthly meeting and staff training.  Dounby Surgery will therefore be closed on the following Wednesday afternoons:


2020 dates to be confirmed


Monday 10th August

Monday 28th September

Friday 25th December

Monday 28th December

All Public Holidays are classed as Out of Hours which means they are covered by NHS24


Chris Woolham

Community Midwives

Appointments alternate Thursday mornings or by arrangement with the Midwife. Midwives can be contacted at Balfour Maternity Unit, Kirkwall.

Direct line: 888238

Community Nurses

The Community Nursing Team arranges Nursing care, support and advice for patients at home and promotes self care.

They can be contacted directly on 771540 (answer machine available).

Out of hours/weekends please contact Balfour Switchboard on 888000 and ask them to page a Community Nurse from the Dounby area.

Louise Smith
Lorna Drever
Inga Pirie

Health Visitors

Wendy Sinclair
Gudula Walker (f)

Attached Staff

Physiotherapist and Podiatrist

Appointments for these clinics are not made by the surgery but directly from the services at Balfour Hospital. For enquiries regarding these clinics please telephone:

Physiotherapist - Chris Ireland 888231

Podiatrist          888136

Mental Health Team

By referral from a doctor. Tel: 888280

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